Hyatt Regency Kathmandu celebrated its 20th anniversary on 27 September, having been inaugurated by King Birendra in 2000. Since its establishment, the hotel has hosted many royalty, heads of state, as well as prominent celebrities—including Indian Prime Minister Narendra Modi, Late Indian President Pranab Mukherjee, US Secretary of State Colin Powell, Burmese State Counsellor Aung San Suu Kyi, and UN Secretary-General Ban Ki Moon.
Hyatt has focused on environmental sustainability, economic development and investment, and education, supporting various non-profit organisations during 20 years in service, including Buddhist Child Home, Gargi Kanya School, Umbrella Foundation, Hope Center, Nepal Child Protection Home, and Habitat for Humanity. The hotel has been able to secure a grant of $25,000 to support said organisations.
In two decades, Hyatt has been recognised with various international awards including the World Travel Award, Tripadvisor, SATA, Hotels.com, Booking.com, World HRD Congress, MakeMyTrip, Agoda.com and Luxury Travel Guide. The hotel supported communities with food and shelter during the 2105 Nepal earthquake, which was recognised with a 2015 Hyatt Thrive Leadership Award for Excellence in Community Engagement.